Return is not accepted unless the item received is wrong item or the product expired or will expire within 3 month.
Returned items must me exact items ordered from TranPharma, unused and unopened with seal intact.
Return must be requested within 30 days of order date.
No cancellation available after items have been shipped.
We are not responsible to change shipping address nor to replace new item(s) for wrong address provided by purchaser.
For unclaimed/returned package shipped Internationally, we will issue a refund for the returned items less shipping fees ($6) and return shipping fee ($12) for standard shipping and actual shipping costs for EXPRESS Shipping (always much higher than charged).
*USA SHIPPING 2-7 DAYS | WORLDWIDE SHIPPING 3-10 WEEKS WITH POSSIBLE DELAY BY THE PANDEMIC