POLICY


  • Return is not accepted unless the item received is wrong item or the product expired or will expire within 3 month.
  • Returned items must me exact items ordered from TranPharma, unused and unopened with seal intact.
  • Return must be requested within 30 days of order date.
  • No cancellation available after items have been shipped.
  • We are not responsible to change shipping address nor to replace new item(s) for wrong address provided by purchaser.
  • ​For unclaimed/returned package shipped Internationally, we will issue a refund for the returned items less shipping fees ($6) and return shipping fee ($12) for standard shipping and actual shipping costs for EXPRESS Shipping (always much higher than charged). 
*FREE USA SHIPPING $49+ ORDERS 2-7 DAYS
*WORLDWIDE SHIPPING 3-10 WEEKS

         NOTICE- Business will be temporarily closed from APRIL 7 - APRIL 17

All orders placed during this period will be shipped after April 17

Please restock in advance. We regret any inconvenience caused.

 Thank you.